The competition for the next big thing, artificial intelligence (AI), has stiffened over the last decade as companies rush to produce effective conversational online chatbots. A simple definition of conversational chatbots is software that simulates conversation or interaction with a person. These tools could be offered as standalone apps or web-based like Bard AI and ChatGPT, and the latter is more popular.
How Chatbots Work and their Purpose
All AI systems, including chatbots, are trained on specific issues using large volumes of data to understand and respond to questions. These systems can respond to a person via voice or text, depending on the support they were designed to provide consumers. Without going deep, chatbots are powered by natural language processing (NLP) technology, where computer systems are trained to understand spoken words and text like humans. Examples of NLP products include Siri, Google Assistant, Cortana, and Alexa.
Chatbots serve different purposes as intended by the developers. Specific use cases include Endurance chatbot designed to help dementia patients; Insomnobot 3000 created by Casper that helps insomniacs survive the night; or MedWhat for faster medical diagnoses. They serve unlimited functions as they can be tailored to serve the intended purpose of the developer.
Are Chatbots Safe to Use?
Yes! Chatbots are useful to the extent they were programmed and continued development. This means sophisticated chatbots perform complex tasks more effectively than poorly created bots. If you explore one of the examples provided above, you will definitely find chatbots fill a crucial gap in helping people cope with certain challenges.
However, users should be cautious when using chatbots because they can provide false information. The danger in such false information is that the answers often appear plausible, and misleading answers can lead to damage.
ChatGPT vs. Bard AI, A Renewed Microsoft vs. Google Competition
ChatGPT is one of the most popular text-based conversational chatbots at the moment. It gained positive reviews since its release in 30th November 2022. ChatGPT is particularly useful in education, writing, programming, or general information because it provides simplified explanations of difficult issues. For instance, ChatGPT can write a poem, a movie script, or marketing campaign ideas for lead generation. However, be wary of the wacky shortcomings that might be disguised as genuine and accurate answers. While ChatGPT is most effective, it is up to the user to do due diligence because the solutions provided can be misleading, especially in the educational field.
OpenAI created ChatGPT based on their GPT-3 framework, designed to generate text that appears as though a human wrote it. It has been supported massively by Microsoft, especially after positive market reception.
Not to be left behind, Google announced its chatbot Bard AI, due for public release this year. Bard AI is based on Google’s language processing known as LaMDA. Bard will provide a question-answer format used in chatbots but popularized by ChatGPT. The two companies will rival in simplifying complex topics, writing creative blog posts, and helping readers explore a topic deeply.
Chatbots in Education
The rivalry between Google and Microsoft will benefit researchers and students by oversimplifying difficult issues. Students can ask Barb and ChatGPT difficult questions and receive easy-to-digest information, just like a tutor would during one-on-one sessions. Students can utilize this technology to help them study and prepare for exams.
However, one should not rely on either for writing essays or homework because, based on what we tested on ChatGPT, the format is pedantic and follows regurgitated words to create stuffier content. Just like students first learned about the encyclopedia and could copy those entries for their tests, education will catch up with chatbots. Indeed, learning institutions are liaising with tech firms to detect AI-generated content.
The bottom line is to utilize technology to help you succeed without fully relying on it to avoid failure.